New plan for Aboriginal and Torres Strait Islander people with disability

October 2017

DSS Outcomes ReportIn October 2017, The Federal Government released a plan to improve the outcomes for Aboriginal and Torres Strait Islander people with disability. The first of its kind, this plan recognises that Aboriginal and Torres Strait Islander people with disability face unique challenges, particularly if they live in remote areas.

We worked with the Australian Government Department of Social Services to create an Easy Read version of the plan to make this information much more widely accessible. You can read the Easy Read version of the plan on the Department of Social Services website

People With disabilities WA

September 2017

We have worked with People With disabilities Western Australia (PWdWA) on and off for a few years now. This year, we have been thrilled to help PWdWA take Disability Safe Week to a new level. A fresh, exciting brand, a beautiful new Easy Read website and a range of Easy Read resources have helped increase awareness about this important event. Visit the Disability Safe Week website to find out more. 

AnglicareSA

September 2017

We’re currently working with AnglicareSA on a broad range of publications throughout the organisation – from information about the NDIS to consent and privacy forms. AnglicareSA have committed to the use of Easy Read as a vital engagement tool to connect with their various audiences – including people with disability, adults with low levels of literacy and Aboriginal and Torres Strait Islander peoples.

Australian Taxation Office

September 2017

2 document icons with an arrow pointing towards a single plain language document icon

We’re a member of a panel of suppliers to the Australian Taxation Office for the Provision of Communication Services and, through this panel, have been engaged to edit hundreds of letters, email and SMS communications into plain language. Called ‘Outbound correspondence’, the letters, emails and SMS messages are targeted at a range of audiences, including everyone from the general public through to taxation specialists. Our goal is to help the ATO connect clearly and succinctly with the people it is targeting so they understand why they are receiving the correspondence, what they need to do about it, how they can do it and when they need to do it by. 

Australian Federal Police

June 2017

In 2016, we started working with the Australian Federal Police on two exciting cyber safety campaigns: Cyber Safety Pasifika and Think U Know. Both of these campaigns are designed to improve cyber safety among children and young people. The Cyber Safety Pasifika campaign helps to educate parents, children and young people throughout the Pacific region. Think U Know is a national campaign aimed at increasing awareness in Australian schools and households. We have contributed editorial, design and accessibility expertise to both of these campaigns, along with some exciting work in branding and web development for Cyber Safety Pasifika.

Visit the Cyber Safety Pasifika website to find out more.

Australian Federal Police

June 2017

Since 2016, we have had the pleasure of working with AFP on a range of materials supporting their ‘Think U Know’ campaign. This campaign is aimed at young people, parents and other adults to help them understand the risks of online communication. This work included developing a range of infographics and symbols for three fact sheets and a PowerPoint presentation.

A range of sample slides and fact sheets from the Think U Know resources developed for the Australian Federal Police.

Australian Government Department of Human Services – website accessibility audit

May 2017

The Department of Human Services, Community Engagement Division required an independent review on the conformance of the new Human Services website (including Centrelink) against the mandatory accessibility standards: WCAG 2.0, Level AA. This work is part of the Website Reform Project, a series of inter-related activities aimed at improving how the department communicates. Importantly, this project will focus on readability, design and interactivity, and writing style and standards. The website accessibility testing supports this process and will ensure that the new website design is launched in mid-2017. We provided manual and machine level accessibility testing, as well as recruiting and managing users with disability to take part in the process. Our report was very well received by the client, who appreciated our succinct and clear descriptions of the problems and fixes required.

Northern Support Services

May 2017

NSS Open Day materials

With disability service providers starting to make marketing a priority in this new, competitive environment, Northern Support Services (NSS) understood the need to find a new and strategic way to engage with existing and potential clients. As an organisation that began in 1947, our brief was to develop a fresh new look while still maintaining the rich history of their brand.

The logo we designed for NSS builds on their previous brand and colours to retain their identity and community connection, but presents a more contemporary look as the organisation moves into its 70th year of operation. We implemented the brand through a soft launch at their annual Open Day, displaying it across a suite of marketing materials including pull up banners, tablecloths, postcards, magnets, keyrings, a letterhead, ‘With compliments’ slips and business cards.

A new website for Northern Support Services

May 2017

NSS website

In 2016 and 2017, we worked closely with NSS to launch their new brand and as part of this we designed and developed their new website. We designed the website with the client in mind – writing the content in plain language, making sure it is well-spaced and easy to navigate and understand. It showcases the organisation’s diverse range of services, including nationally recognised training, and a strong workplace culture with opportunities for staff, volunteers and students.

Australian Public Service Commission

March 2017

Since early 2015, we’ve been working with the Australian Public Service Commission (APSC) on typesetting, accessibility and proofreading projects, including more than ten suites of program materials. Each suite contains multiple Word documents with varying lengths and content. The materials facilitate APSC’s internal, sequential staff training and development programs and include documents such as participant workbooks, evaluation forms, and implementation and facilitator guides.

New plan for Aboriginal and Torres Strait Islander people with disability

October 2017

DSS Outcomes ReportIn October 2017, The Federal Government released a plan to improve the outcomes for Aboriginal and Torres Strait Islander people with disability. The first of its kind, this plan recognises that Aboriginal and Torres Strait Islander people with disability face unique challenges, particularly if they live in remote areas.

We worked with the Australian Government Department of Social Services to create an Easy Read version of the plan to make this information much more widely accessible. You can read the Easy Read version of the plan on the Department of Social Services website

AnglicareSA

September 2017

We’re currently working with AnglicareSA on a broad range of publications throughout the organisation – from information about the NDIS to consent and privacy forms. AnglicareSA have committed to the use of Easy Read as a vital engagement tool to connect with their various audiences – including people with disability, adults with low levels of literacy and Aboriginal and Torres Strait Islander peoples.

Australian Unity

December 2016

As new entrants to the disability services sector in NSW, Victoria and Queensland, Australian Unity need messaging that will cut through. Working with us on Easy Read and plain language materials has helped Australian Unity communicate clearly and succinctly, putting their unique selling points front-and-centre.

Australian Government Department of Social Services

June 2016

We regularly work with the Department of Social Services on a range of plain language and Easy Read publications, along with accessible document production and plain language training.

One project we are particularly proud of is the Easy Read guide we produced to support a joint government communications campaign to reduce violence against women, Let’s stop it at the start. This guide is designed to help parents have conversations with young people about respect.

We also recently worked on a suite of accessible products in Easy Read and plain language to support communications about the BSWAT Payment Scheme.

Having conversations with young people about respect

Australian Taxation Office

September 2017

2 document icons with an arrow pointing towards a single plain language document icon

We’re a member of a panel of suppliers to the Australian Taxation Office for the Provision of Communication Services and, through this panel, have been engaged to edit hundreds of letters, email and SMS communications into plain language. Called ‘Outbound correspondence’, the letters, emails and SMS messages are targeted at a range of audiences, including everyone from the general public through to taxation specialists. Our goal is to help the ATO connect clearly and succinctly with the people it is targeting so they understand why they are receiving the correspondence, what they need to do about it, how they can do it and when they need to do it by. 

Australian Federal Police

June 2017

Since 2016, we have had the pleasure of working with AFP on a range of materials supporting their ‘Think U Know’ campaign. This campaign is aimed at young people, parents and other adults to help them understand the risks of online communication. This work included developing a range of infographics and symbols for three fact sheets and a PowerPoint presentation.

A range of sample slides and fact sheets from the Think U Know resources developed for the Australian Federal Police.

NSW Elder Abuse Helpline and Resource Unit

March 2017

In 2017, we created a pocket guide for the NSW Elder Abuse Helpline and Resource Unit. This work included concept development, editing, design, layout and accessibility. The pocket guide also included translated text in 23 community languages and custom illustrations. 

NSW Elder Abuse Hotline pocket guide

People With disabilities WA

September 2017

We have worked with People With disabilities Western Australia (PWdWA) on and off for a few years now. This year, we have been thrilled to help PWdWA take Disability Safe Week to a new level. A fresh, exciting brand, a beautiful new Easy Read website and a range of Easy Read resources have helped increase awareness about this important event. Visit the Disability Safe Week website to find out more. 

Australian Federal Police

June 2017

In 2016, we started working with the Australian Federal Police on two exciting cyber safety campaigns: Cyber Safety Pasifika and Think U Know. Both of these campaigns are designed to improve cyber safety among children and young people. The Cyber Safety Pasifika campaign helps to educate parents, children and young people throughout the Pacific region. Think U Know is a national campaign aimed at increasing awareness in Australian schools and households. We have contributed editorial, design and accessibility expertise to both of these campaigns, along with some exciting work in branding and web development for Cyber Safety Pasifika.

Visit the Cyber Safety Pasifika website to find out more.

Northern Support Services

May 2017

NSS Open Day materials

With disability service providers starting to make marketing a priority in this new, competitive environment, Northern Support Services (NSS) understood the need to find a new and strategic way to engage with existing and potential clients. As an organisation that began in 1947, our brief was to develop a fresh new look while still maintaining the rich history of their brand.

The logo we designed for NSS builds on their previous brand and colours to retain their identity and community connection, but presents a more contemporary look as the organisation moves into its 70th year of operation. We implemented the brand through a soft launch at their annual Open Day, displaying it across a suite of marketing materials including pull up banners, tablecloths, postcards, magnets, keyrings, a letterhead, ‘With compliments’ slips and business cards.

Down Syndrome Australia

October 2016

Down Syndrome Australia (DSA) is a national association, made up of eight State and Territory associations providing support, information and resources to people with Down syndrome and their families. We developed the brand for DSA, including designing and developing a fully responsive, accessible website. We regularly provide branding, communication, campaign and publication support to this growing organisation.

Visit the DSA website to see this work in action.

People With disabilities WA

September 2017

We have worked with People With disabilities Western Australia (PWdWA) on and off for a few years now. This year, we have been thrilled to help PWdWA take Disability Safe Week to a new level. A fresh, exciting brand, a beautiful new Easy Read website and a range of Easy Read resources have helped increase awareness about this important event. Visit the Disability Safe Week website to find out more. 

Australian Government Department of Human Services – website accessibility audit

May 2017

The Department of Human Services, Community Engagement Division required an independent review on the conformance of the new Human Services website (including Centrelink) against the mandatory accessibility standards: WCAG 2.0, Level AA. This work is part of the Website Reform Project, a series of inter-related activities aimed at improving how the department communicates. Importantly, this project will focus on readability, design and interactivity, and writing style and standards. The website accessibility testing supports this process and will ensure that the new website design is launched in mid-2017. We provided manual and machine level accessibility testing, as well as recruiting and managing users with disability to take part in the process. Our report was very well received by the client, who appreciated our succinct and clear descriptions of the problems and fixes required.

A new website for Northern Support Services

May 2017

NSS website

In 2016 and 2017, we worked closely with NSS to launch their new brand and as part of this we designed and developed their new website. We designed the website with the client in mind – writing the content in plain language, making sure it is well-spaced and easy to navigate and understand. It showcases the organisation’s diverse range of services, including nationally recognised training, and a strong workplace culture with opportunities for staff, volunteers and students.

Accessible website design and development for Disability Loop

April 2015

Disability Loop websiteDisability Loop is leading the conversation about disability and the NDIS in Australia. The website is designed to bring the target audience the latest information on the NDIS and disability. The principle underlying the website is community participation and connection. It includes resources, news articles, individual stories and videos to help connect the community and engage them in conversation about disability. The website has been produced by the Australian Federation of Disability Organisations (AFDO) and the design and development has been undertaken by the Information Access Group. Accessibility and ease of use are important principles behind the website design and development and it is written in plain language. Please see the site at www.disabilityloop.org.au

Australian Public Service Commission

March 2017

Since early 2015, we’ve been working with the Australian Public Service Commission (APSC) on typesetting, accessibility and proofreading projects, including more than ten suites of program materials. Each suite contains multiple Word documents with varying lengths and content. The materials facilitate APSC’s internal, sequential staff training and development programs and include documents such as participant workbooks, evaluation forms, and implementation and facilitator guides.

NSW Government Department of Family and Community Services

June 2016

The disability sector in NSW has been going through a substantial period of change and the NSW Government Department of Family and Community Services (FACS) has been using Easy Read and plain language communications to connect in more meaningful ways with their various audiences. Recent projects we have worked on with FACS include the development of the FACS Digital Accessibility Standard and Easy Read materials to support the roll-out of the NDIS in NSW.

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