The Information Access Group is a communication agency that specialises in accessibility. We believe that information should be accessible to the widest possible audience, including people with disability, First Nations peoples, culturally and linguistically diverse communities and people of all ages with low levels of literacy. 
In order to meet these communication challenges, we provide a range of services, including:

  • Easy Read and plain language conversions
  • focus group testing and community consultation
  • graphic design in both accessible and traditional formats
  • marketing, branding and communications services
  • web design and development, with expertise in accessibility
  • web accessibility auditing and document review
  • writing and editing for a large range of printed and online publications.

Our projects cover a range of sectors, including:

  • government departments and agencies at Commonwealth, state and local levels
  • disability service providers and other organisations in the disability sector
  • not-for-profit organisations and community groups
  • business and industry.

Our clients

Some of the clients we have worked with recently include:

  • the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability
  • the Attorney General’s Department
  • the Australian Government Department of Social Services
  • the Australian Government Department of Education and Training
  • the Australian Government Department of Veteran’s Affairs
  • the Australian Taxation Office
  • the Australian Federal Police
  • the National Disability Insurance Agency
  • the NSW Government Department of Family and Community Services
  • the Victorian Government Department of Justice
  • Health Purchasing Victoria
  • the South Australian Government Department of Human Services
  • the City of Sydney
  • Brisbane City Council
  • the Australian Federation of Disability Organisations (AFDO)
  • Children and Young People with Disability (CYDA)
  • AnglicareSA
  • Autism Queensland
  • People With disabilities Western Australia (PWdWA).

Government panels

The Information Access Group is a member of the Creative and Digital Communication Panel managed by the Australian Government Department of Human Services and used by a number of Commonwealth Government departments and agencies. We are on the Panel in seven categories:

  1. Branding and communication services
  2. Graphic design
  3. Forms design
  4. Web design
  5. Web accessibility
  6. Editing and authoring
  7. Translation.

We are also currently a member of:

  • the Plain English Panel managed by the Australian Government Department of Human Services
  • a panel of suppliers to the Australian Taxation Office for the provision of communication services
  • a panel of suppliers to the Australian Electoral Commission for the provision of communication services
  • the Digital Transformation Agency’s Digital Marketplace
  • the Marketing Services Register managed by the Victorian Government
  • the Communication Services Panel for the South Australian Government
  • the Panel of Preferred Providers of Marketing and Communications Services for the Tasmanian Government
  • the Panel of Creative, Communication and Research Services for the Northern Territory Government.