NDIS Commission Supervising for Capability resources
May 2024
We were delighted to work with the NDIS Quality and Safeguards Commission (NDIS Commission) on its Supervising for Capability guides. The NDIS Commission created these resources to help people supervise and give feedback to their disability support workers.
We carried out a plain language edit of 3 guides aimed at participants who supervise workers:
- Setting up the supervising relationship
- Working together – having conversations with workers
- Supporting workers to learn.
Part of the editing process involved tailoring the content for the participant audience. This included adding to the introductions and explaining complex terms and processes. We worked closely with the client to understand the audience needs and the purpose of each guide. We made sure all edits were consistent across the 3 guides and in line with the broader set of resources.
After our work on this project, the NDIS Commission asked us to provide a plain language review of 4 tip sheets for participants.
You can view the 3 participant guides online at the NDIS Commission website. They are also available to download. We also created Easy Read versions of the supervision resources.
Our team of writers, editors and proofreaders are experts at crafting high-quality content that still captures the voice of your organisation. With backgrounds in publishing, marketing, journalism, teaching and linguistics, we are well suited to help any organisation with a diverse range of projects. We have worked extensively with government departments and agencies at federal, state and local levels, as well as with clients in the disability and community sectors.
We are also experts in plain language writing and editing. Plain language, also known as plain English, is a way of presenting information that helps someone understand it the first time they read or hear it.
Using plain language makes good business sense. You’re able to communicate well with your clients and customers and give them what they want – information that is accessible and easy to understand. Readers want an effortless, readable and clear writing style. Plain language is clear language – it is simple and direct, but not simplistic. There are circumstances where complex language is appropriate. However, wherever possible, plain language is preferable.
An example of our work in this area