We have high standards when it comes to delivering accessible documents. We’re experts in providing accessible information through the publication of Microsoft Word documents and PDF files. We can also produce ePub formats and accessible HTML.

We follow the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA for the production of accessible documents. We also adhere to the publishing standards of individual organisations, and follow the advice of the Australian Government Digital Transformation Agency.

Importantly, we urge organisations not to rely on PDF alone. This is largely because:

  • Not all versions of all screen readers read out PDFs consistently.
  • PDF does not currently have accessibility support on mobile devices.

An example of our work in this area


Did you know?

We also offer training workshops in the production of accessible documents. Visit our training workshops page to find out more.