We create information for everyone

You know accessibility is something you should be doing, but you may not be so sure why, or how, to go about it.

Maybe you’re not sure if it’s worth the investment of time or resources.

Read more about accessibility

Easy Read is sometimes called Easy English or simple English.

The Easy Read format presents information in a way that is very easy to understand. In its simplest form, it uses images to support text, large font sizes and plenty of white space. Easy Read is currently used extensively for audiences with disability. However, it is also becoming more widely used for audiences with low literacy levels or where English is an additional language.

Read more about Easy Read

Literacy is the ability to understand, evaluate, use and engage with written texts to take part in society, reach goals, and develop knowledge and potential.

Did you know that, in Australia today, over 40% of adults have a literacy level below what is considered enough to get by in everyday life?

Read more about Australian literacy levels



18.5% of the Australian population has a disability – that's 4.25 million people.


More than 40% of adults in Australia have very low levels of literacy.


44% of people have very low levels of computer skills.

Source: The Australian Bureau of Statistics

Latest news

Humanising healthcare

19 October 2017

Hello My Name Is logo

Starting as a social media campaign, the 'Hello my name is…' campaign has influenced healthcare professionals around the world to introduce themselves to patients as the first step in delivering care.

Read more about the campaign

Dialogue in the Dark – a team-building workshop in total darkness

14 September 2017

The Information Access Group team

Earlier this month, the team at Information Access Group attended a half-day workshop with Dialogue in the Dark. Immersed in total darkness, we were faced with a series of challenges aimed at building our skills as a team and as individuals.

Read more about the workshop

Students’ literacy skills are in decline

14 September 2017

Results from an international assessment of Australian students revealed that the science, reading and mathematics achievement of 15-year-olds is in decline. The Programme for International Student Assessment (PISA) report looked at how well 15-year-old students from around the world used their knowledge and skills in science, reading and maths to meet real-world challenges.

Read more about students' results