Australian Competition and Consumer Commission - Little Black Book of Scams

We worked with the Australian Competition and Consumer Commission (ACCC) to create an Easy Read version of their Little Black Book of Scams. This resource covers the most common scams to watch out for, how scammers try to trick you, how to protect yourself from scams and where you can find help. We wrote an Easy Read summary of the Little Black Book of Scams, as well as individual Easy Read guides about each type of common scam.

Our studio team focussed on making the icons in the Easy Read documents consistent with the icons in the original source document. The bespoke images also needed some creative problem-solving to illustrate abstract concepts like hacking and multi-factor authentication. Our studio team is very proud of the effort they put into designing images that are clear and represent the text.

Research shows that people with disability, low levels of literacy, First Nations peoples and people from culturally and linguistically diverse communities can be more vulnerable to scams. It was important to the ACCC that we collaborated with a focus group to help us make sure our Easy Read documents would be accessible to the wider community. We also provided print-ready versions of the individual abridged guides so they can be printed and distributed at events and outreach opportunities. We were pleased to assist the ACCC to get this vital information into the community, as the danger of being scammed is something that affects us all.

You can read the Easy Read version of the Little Black Book of Scams on the Scamwatch website.

View more of our work