Skip to the content 


Because of our unique service offering, the Information Access Group works extensively in the government, disability and community sectors. As you will see from our portfolio, more and more organisations around Australia are starting to prioritise accessibility. These organisations are achieving high levels of engagement with their specific audiences, and we regularly receive positive feedback from people who are grateful to receive information that is easy to read or designed for their needs.

ILC Commissioning Framework

The ILC Commissioning Framework

The next version of the NDIS Information, Linkages and Capacity Building (ILC) Commissioning Framework has been released and outlines how the ILC Policy will be achieved. It explains how ILC will make sure people with disability are connected and included in the community.

All versions of the document can be found here.


The first Easy Read version of the NSS Annual Report

We recently provided editorial and design services to Northern Support Services (NSS) for their 2016 Annual Report as well as producing an Easy Read version of it. By presenting the first ever Easy Read version of their report at their AGM, NSS has shown inclusiveness and respect for the clients who attended and those who are interested in what the organisation is doing. It also contains beautiful artwork from NSS clients at The Studio – their artist space at Union Street.

You can read the full NSS Annual Report here (PDF)

You can read the Easy Read version here (PDF)


ILC Commissioning Framework
Conversation Guide - Easy Read

Stop it at the start – an Easy Read conversation guide

We've been working on the joint government communications campaign to reduce violence against women, Stop it at the start, to create an Easy Read version of their guide designed to help parents have conversations with young people about respect. The campaign focuses on encouraging parents, family members, teachers, coaches, and managers of young people to reflect on what adults say and do, and how this can excuse disrespectful behaviour. It also encourages these people to talk about respect with the children and young people in their lives. All violence against women starts with disrespectful behaviour, so having the conversation early is a good way to help break the cycle. You may have seen some of the social media or television advertisements already, and now the Easy Read supporting material is available online.

The guide includes background to the issues, suggested topics you can talk about, questions and opening lines, and tips on how to keep the conversation going.

You can find more information about the campaign and the Easy Read material on the Respect website.


Down Syndrome Australia launches new Easy Read website

We are thrilled that Down Syndrome Australia's new Easy Read website is now live. This is the first fully accessible Easy Read site that we have had the opportunity to design and build from the ground up. It is also one of very few full Easy Read websites developed by an Australian organisation. Down Syndrome Australia is to be congratulated on taking this innovative and inclusive step, and for making their content accessible to the widest possible audience.

The Easy Read website meets WCAG requirements and is also fully responsive and can be viewed on a range of devices.

Check out the new Down Syndrome Australia's new Easy Read website.


DSA Easy Read website
Newcastle City Council's Easy Read plan

Newcastle sends a message of inclusion and accessibility

We have been working with Newcastle City Council to develop an Easy Read version of their draft Access and Inclusion Plan. The draft plan is now available to the community for consultation.

The NSW government is making a concerted effort to ensure people with disability have the same access, and enjoy the same rights, as the rest of the community. They have legislated that all the state’s government departments must have their own Disability Inclusion Action Plans and that local governments need to include disability action planning as part of their planning and reporting.

Check out the Easy Read plan (PDF) of Newcastle City Council.


Ability Links NSW

The new Ability Links website gives people with disability, their families and carers, one central place to quickly find and connect with Linkers and Providers in their area. Linkers are Ability Links NSW Coordinators, who work closely with people with disability to help them to fulfil their goals.

The easy to use website has been designed by the Information Access Group with a range of search options so that people can search in a way that suits them – such as by map, by suburb or town, or by provider. Ability Links has made accessibility a major consideration in the design and development of the site, and it has been tested with people with disability and support people to make sure it meets their needs.

Check out the new Ability Links NSW website.

Ability Links NSW
Ozanam Industries

Ageing, Disability and Home Care, part of the NSW Department of Family and Community Services

We've been working with Ageing, Disability and Home Care, part of the New South Wales Department of Family and Community Services, on Easy Read fact sheets to help Aboriginal people with disability, their families, carers and communities navigate the changes the National Disability Insurance Scheme (NDIS) will bring.

The fact sheets explain how the NDIS can work with people and their communities and focus on how it can help people to live their life their way. The Department see the fact sheets as in important first step to starting a conversation with people and their communities about disability and the help the NDIS can offer.

You can read the fact sheets on the NSW Government NDIS website.


Ozanam Industries

We recently had the opportunity to work with Ozanam Industries, an Australian Disability Enterprise based in NSW that is a special work of the St Vincent de Paul Society. We designed and developed a new website for Ozanam that has a strong focus on the range of services they provide from their three work centres in Stanmore, West Ryde and Coonamble.

Have a look at the exciting new responsive and accessible design online at
Ozanam Industries and see how our marketing and design skills have been put into practice to help them generate new business.


Ozanam Industries
Communication Rights Australia

Communication Rights Australia

Our colleagues at Communication Rights Australia specialise in advocating for people with little or no speech. This is an area that is fraught with difficulties, including all of the communication challenges, low levels of community awareness and inherent system failures. Despite this, Communication Rights Australia achieve an amazing amount and help more people take part in the community every year.

Read more about Communication Rights Australia in their 2014-15 Annual Report


University of Western Sydney Get Ready for Study and Work workbooks

The National Disability Coordination Officer Program has produced a workbook for students, and a guide for parents, that helps students with disability get ready for study and work. The Information Access Group has the pleasure of creating the Easy English verisons.

The National Disability Coordination Officer Program is hosted by the University of Western Sydney.

All the different versions of the workbook and parent guide are available on the

Get Ready For Study And Work website


UWS Get ready for Study and Work EE documents for young people

Dental Health Services Victoria Easy English documents

Dental Health Services Victoria Teeth Cleaning 101

The Information Access Group recertnyl worked withe Dental Health Services Victoria (DHSV) to create new advice for people with disability on how to keep your mouth clean and healthy. DHSV have added Easy English information to their website on how to take care of your teeth and what to eat and drink to keep your mouth healthy.

You can ready the Easy English version online or download PDF versions to print out from the Dental Health Services Victoria website.


Disability Loop

The information Access Group had the opportunity to work with the Australian Federation of Disability Organisations to create The Disability Loop website. This website is an information portal for people interested about the National Disability Insurance Agency (NDIA) and their initiatives. This project included the creation of a logo and the design and build of a brand new website. It is run by, and for, people with disability and their allies.

Check out The Disability Loop website here.

Disability Loop website multi-screen display
Reconciliation Action Plan cover and internal spread

The Australian Government Department of Human Services Reconciliation Action Plan editorial and design

We were excited by the opportunity to work with the Department of Human Services (the Department) on their second Reconciliation Action Plan (RAP) and their first aiming to achieve the ‘Elevate’ status.

Working closely with the team from the Department, we moulded the information they provided us with into a clear and engaging document that crystallised their goals for reconciliation.

Download the department of Human Services Reconciliation Action Plan Case Study (PDF) here.

You can also find this case study in HTML format here.

Housing Tasmania 26TEN Fact Sheet Review

In 2014, the Information Access Group had the pleasure of working with Housing Tasmania on a comprehensive review and re-write of 20 fact sheets about using public housing in Tasmania. This project was funded by 26TEN, a literacy and numeracy program designed to increase literacy rates across Tasmania.

Download the Housing Tasmania 26TEN Fact Sheet Review Case Study (PDF) here.

You can also find this case study in HTML format here.

A sample of three Housing Tasmania fact sheets


Next >>