We specialise in accessibility

We create documents that are easy to read and websites that are easy to use

You know accessibility is something you should be doing, but you may not be so sure why, or how, to go about it.

Maybe you’re not sure if it’s worth the investment of time or resources.

Read more about accessibility

Easy Read is sometimes called Easy English or simple English.

The Easy Read format presents information in a way that is very easy to understand. In its simplest form, it uses images to support text, large font sizes and plenty of white space. Easy Read is currently used extensively for audiences with disability. However, it is also becoming more widely used for audiences with low literacy levels or where English is an additional language.

Read more about Easy Read

Literacy is the ability to understand, evaluate, use and engage with written texts to take part in society, reach goals, and develop knowledge and potential.

Did you know that, in Australia today, over 40% of adults have a literacy level below what is considered enough to get by in everyday life?

Read more about Australian literacy levels

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Our latest work

  • April 2019

    On Friday 5 April 2019, the Australian Government launched the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. We had the privilege of creating an Easy ...

  • April 2019

    In 2010, governments at every level around Australia committed to a national approach to supporting people with disability take part as equal citizens in our community. With the strategy and ...

  • April 2019

    In anticipation of the 2019 federal election, the Australian Electoral Commission (AEC) decided to update three of its easy-to-read-guides. We worked with the AEC to update its guides so that ...

  • February 2019

    In 2018 and 2019, we worked with the Office of the Royal Commission to produce the Interim Report and Final Report of the Royal Commission into Misconduct in the Banking ...

  • January 2019

    The National Disability Insurance Agency (NDIA) released Strengthening Information, Linkages and Capacity Building (ILC): A national strategy towards 2022. This document provides information about the future direction of ILC under ...

  • December 2018

    The Victorian State Government and the Victorian Public Sector Commission (VPSC) have now released the Getting to work: Victorian public sector disability employment action plan 2018–2025.

    This plan talks ...

View more of our work



18.5% of the Australian population has a disability – that's 4.25 million people.


More than 40% of adults in Australia have very low levels of literacy.


44% of people have very low levels of computer skills.

Source: The Australian Bureau of Statistics

Latest news

Keeping language simple for inclusion

9 July 2019

Universal design for learning is based on the belief that learning environments should be flexible to suit a diverse range of needs, including those of people with cognitive disability. To try and achieve this, two researchers tested audio transcribing and interpreters to simplify the language of speakers at a conference in real time. After the conference, they interviewed participants to find out how they went.

You can find out the results in our article

Website accessibility – there’s still a long way to go

14 June 2019

Everyone has the right to access information on the web – including the 1 billion people worldwide who have a disability. Unfortunately, there continue to be barriers that stop people from being able to get to the information they need, despite the fact that the Web Content Accessibility Guidelines have been around for more than 20 years.

Find out more in our article

Most bank communications harder to read than Moby Dick

27 May 2019

When people are dealing with their bank, it’s not uncommon for them to feel as though they are being spoken to in another language. Between the jargon and complex language, many people can be left feeling baffled and with more questions than they started with. This feeling is supported by a recent report by VisibleThread, a content and language analytics company that works to improve the readability and quality of communication.

Find out more in our article