We specialise in accessibility

We create documents that are easy to read and websites that are easy to use

You know accessibility is something you should be doing, but you may not be so sure why, or how, to go about it.

Maybe you’re not sure if it’s worth the investment of time or resources.

Read more about accessibility

The Easy Read format presents information in a way that is very easy to understand. In its simplest form, it uses images to support text, large font sizes and plenty of white space. Easy Read is currently used extensively for audiences with disability. However, it is also becoming more widely used for audiences with low literacy levels or where English is an additional language.

Different formats of Easy Read may also be called Easy English or simple English.

Read more about Easy Read

Literacy is the ability to understand, evaluate, use and engage with written texts to take part in society, reach goals, and develop knowledge and potential.

Did you know that, in Australia today, over 40% of adults have a literacy level below what is considered enough to get by in everyday life?

Read more about Australian literacy levels

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18.5% of the Australian population has a disability – that's 4.25 million people.


More than 40% of adults in Australia have very low levels of literacy.


44% of people have very low levels of computer skills.

Source: The Australian Bureau of Statistics

Latest news

Meet Nara – a Guide Dog puppy in training

9 April 2024

A black Labrador puppy is sitting on a path with grass behind her. She is wearing a harness, collar and lead.

Our editor, Jennifer (Jen), is a Puppy Raiser for Guide Dogs Victoria. She is passionate about raising future Guide Dogs and supporting people in our community living with disability. We spoke with Jen last year about her experience as a Puppy Raiser. Now, we talk with Jen about her current Guide Dog puppy – a black Labrador named Nara. We also learn a bit more about Jen’s experience with all of the Guide Dog puppies she’s helped to raise.

Read our interview

Meet the people behind our passion: Annie

9 April 2024

At the Information Access Group, we’re passionate about the role we play in making a positive impact in the community. Each month we’ll introduce you to a member of our team so you can learn more about the people behind the passion and what makes them proud to be part of the work we do.

This month we’d like you to meet Annabel (Annie), one of our graphic designers. Annie talks about the importance of play and experimentation when ‘filling your cup’ creatively, their incredible experience of living and travelling on a boat for 3 months at the age of 13 and what fuels their passion for user testing and research.

Read Annie's interview

A head and shoulders photo of Annie. They are wearing a white top and have short dark hair with blue highlights.

Apps that support people who are blind or have low vision with everyday tasks

2 April 2024

An illustration of a hand holding a mobile phone. In the background are 2 cans of food on a bench. The screen of the mobile shows the 2 cans. There is a text bubble indicating that the phone is giving a description of the cans.

There are a number of apps that support people who are blind or have low vision with everyday tasks. These apps can support users by verbally describing anything in their camera frame for them when they request assistance.

The apps utilise a network of volunteers or family members that a user can connect to via live video. Technology has now advanced to offer the option of using an AI feature if a user doesn’t feel comfortable reaching out to a volunteer. We take a closer look at one of these apps, called Be My Eyes.

Read our article